Returns & Exchanges

At Azeron, we stand by the quality of our ergonomic gaming devices and offer a 30-day return window for items in their original condition. If your gear doesn't perfectly suit your setup, we are here to assist with a seamless return or exchange process.

1

Initiate Your Request

Contact our support team via the portal with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the device in its original packaging, including all cables, adjustment tools, and accessories to ensure a full refund.

3

Ship the Device

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Inspection and Refund

Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing